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Thanks for shopping at Spirit Dreams.
Please let us know any of your shopping needs.
1430 Lake Drive SE
Grand Rapids, Michigan 49506
616.456.9889
orders@spiritdreamsgr.com
To Complete an order please submit your order and credit card info
directly to Spirit Dreams via fax at 616.456.5182; e-mail to orders@spiritdreamsgr.com
or phone us at 616.456.9889.
Once we have received your order, we will send you a confirmation email. Once your order has been processed, we will email you again to let you know when your order will ship. We try to maintain inventory so that we can ship your order within 3 to 5 days. However, we may not always have the items you want in stock. If an item is not currently in stock, we will let you know when it will be available and when you can expect it to ship.
Cancellations and Returns
If you need to change or cancel your order after you have submitted it, please e-mail us at orders@spiritdreamsgr.com or call us at 616.456.9889. If any product does not meet your satisfaction, for any reason, just return it in the same condition, within 14 days of the shipping date, for a courteous refund, exchange or credit. Please be sure to e-mail us at orders@spiritdreamsgr.com as soon as possible if you plan to return an item. Please note that shipping and handling on returned merchandise is non-refundable.
Gift Wrapping
We are able to gift wrap in generic wrapping paper and include a gift card with your order upon request. There is a $3.00 charge for this service.
Shipping and Handling
Spirit Dreams ships through UPS Ground Service and follows their rate schedule, plus our handling charges.
In stock products are shipped within 3 days of receiving your order, Monday-Friday. For items that are temporarily out of stock, please allow an additional 2-4 weeks delivery.
Shipping Lightweight Items: We will deduct any excess shipping costs
from your order total on orders of Kanji and Touchstones. These are
lightweight items and shipping rates will vary from our standard costs.
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